Reset MFA
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Hover on the Administration icon on the left navigation bar of the home screen.
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Select Organizations from the options displayed under the Administration icon.
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Click on the organization name from the organization list.
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On the organization view screen navigate to the Users list and click on the user name to view user details.
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Click on Reset MFA at the bottom left corner.
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On the confirmation box click on Reset.
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The user will receive a reset MFA QR and authentication code in their inbox on the registered email ID.