GCP (Troubleshooting Procedure)

This document includes troubleshooting recommendations and procedures that can help you solve problems arising from the configuration and usage of connectors.

Perform the following checks:

1. Ensure the following prerequisites are met.

   • Verify the Service Account and ownership access configured. https://cloud.google.com/docs/authentication/getting-started#cloud-console

   • Verify the keys created to access GCP APIs. https://cloud.google.com/iam/docs/creating-managing-service-account-keys#iam-service-account-keys-create-console

   • Verify if data access logs are enabled https://cloud.google.com/logging/docs/audit/configure-data-access

2. Check if the API/ Endpoint hosts are reachable from Adapter.

3. Verify if a firewall or network is preventing inbound traffic to any GCP service.

4. Verify the Credentials File and Project Id details entered while configuring the connector.